Last updated: 20.01.2026
1. Controller (Data Controller)
Clientir GmbH Dornbacher Straße 5/Top 2-3, 1170 Vienna, Austria Company register number (Firmenbuchnummer): 669307a Contact: info@clientir.com 2. Scope of this Privacy Policy
This Privacy Policy explains how we process personal data when you contact us via our website contact form. We only collect the data necessary to handle your inquiry and communicate with you. 3. Categories of personal data we process
When you use our contact form, we may process the following data: – Name – Email address – Phone number – Company name – Any information you provide in the message field 4. Purposes of processing
We process your data for the following purposes: – Responding to your inquiry and communicating with you – Preparing and handling pre-contractual steps upon your request (e.g., providing information about our services) – Maintaining business communication and documentation 5. Legal basis (GDPR Art. 6)
We process your personal data based on: – Art. 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract), where your request relates to potential cooperation or services – Art. 6(1)(f) GDPR (legitimate interests) for responding to general inquiries and maintaining business communication. Our legitimate interest is to handle requests efficiently and securely. 6. Data recipients / processors
Your data may be processed by service providers acting on our behalf (processors), only as necessary for operating the website and handling inquiries, such as: – Website hosting provider – Email service provider We do not sell your personal data. 7. International transfers
We aim to process data within the European Economic Area (EEA). If a service provider processes data outside the EEA, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses) in accordance with GDPR requirements. 8. Retention period
We retain your contact request data only as long as necessary to respond to your inquiry and for related documentation, unless a longer retention period is required by law. As a general rule: – Contact inquiries: up to 6 months after the last communication, unless a contract is concluded or legal obligations require longer retention. 9. Security measures
We implement appropriate technical and organizational measures to protect personal data, including access controls and secure communication where applicable. However, no online transmission is 100% secure. 10. Your rights (GDPR Chapter III)
You have the following rights, subject to legal conditions: – Right of access (Art. 15) – Right to rectification (Art. 16) – Right to erasure (Art. 17) – Right to restriction of processing (Art. 18) – Right to data portability (Art. 20) – Right to object (Art. 21) To exercise your rights, contact us at: info@clientir.com 11. Right to withdraw consent
If we process data based on your consent (Art. 6(1)(a) GDPR), you may withdraw your consent at any time with effect for the future. Withdrawal does not affect the lawfulness of processing before withdrawal. 12. Right to lodge a complaint
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a supervisory authority. In Austria, the competent authority is: Austrian Data Protection Authority (Datenschutzbehörde) Barichgasse 40–42, 1030 Vienna, Austria 13. Cookies and analytics
Our website uses cookies/analytics tools: Google Analytics. Details (purposes, legal basis, retention, opt-out) are provided in our cookie settings/banner. 14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version is published on our website. Please check back periodically for changes. 
